How do I activate the Alarm-Point Device?

   I inserted a new set of batteries and the red light is flashing. Why?

   Device seems to be working but won’t send messages and the green light is flashing. Why?

   How do I know the Alarm-Point is operating correctly?

   Can I use my own sensors?

   I would like to use an Alarm-Point for my custom application. Can you help?

   My application requires more than the 30 messages included in the plan, can I increase the    plan size?

   What is the heartbeat feature and what is it used for?

   What is a cleared alarm message and when would I use it?